Workshops & Mentoring Services

Engage with these workshops and resources to grow your business

Establish your Business Values

What does your business stand for? Many businesses and corporations have a generic list of “business values” including terms like Respectful, Inclusive, Excellence – they’re bland, sometimes meaningless or even dishonest. But done well and honestly, business values can set you apart from your competition, can serve as compass points for decision making and can create an identity you and your employees can rally around.

Date: Tuesday, 13th of April 2021

Time: 10:00am- 12:00pm 

Safeguarding your Business From Unpredictable Events

A smart business is one that plans and can adapt to unpredictability. Planning for contingency gives you the ability to respond effectively in a crisis—a critical factor in the continuation of a business. Developing comprehensive plans is an important starting point. From there, you can analyse your business model and determine whether it would look different in regular operation versus an unexpected event such as bushfire or community lockdown.

Date: Wednesday, 14th of April 2021

Time: 5:00pm- 7:00pm 

How to: CRM- Learn the Ins and Outs

This workshop will walk through the most common CRMs for small business so you can understand the pros, cons, features, and tools of each, and gain clearer understanding of what your business needs from a CRM.

Date: Thursday, 15th of April 2021

Time: 12:00pm- 2:00pm 

The Power of Consumers

If you want to cut through all the marketing noise to get noticed and build a sustainable business, then let your customers guide your marketing strategy. Learn how to identify who your ideal customer is. Find out how to determine what matters most to them, what media they consume, where they are and how you can help.

Date: Tuesday, 20th of April 2021

Time: 10:00am- 12:00pm 

Trending Social Media Platforms

TikTok is used primarily by people aged 16-24 and it’s all about fun and visually addictive content. It’s a great way to show another side of your brand, build a niche community, and target a younger generation of buyers. To be successful in this space, find creative ways to post and engage. With the right strategy, you can use TikTok to grow your business.      

Date: Wednesday, 21th of April 2021

Time: 5:00pm- 7:00pm 

How to : Run an Online Event Using Eventbrite

If you’re delivering an event, in-person or virtual, Eventbrite is a free online ticketing service that will allow you to browse, create, and promote it. Set up an event organiser profile, create events with your prepared banner image and event description, and personalise your ticketing information, order form, email reminders, and more. This workshop will show participants how to set up an event on Eventbrite.

Date: Thursday, 22th of April 2021

Time: 12:00pm- 2:00pm 

User Experience & User Interface- Fundamentals for a Knock-Out Website

Good UX and UI design ensures that your website is intentional about serving your customers and has a specific goal in mind. Learn and understand how to apply the fundamentals of UX and UI to create intuitive, high-converting websites that will connect, delight and engage your users. Why? So they are more likely to hit that book or buy button and become loyal advocates of your brand. Learn the simple ways and best practices to tweak your website with UI and UX in mind to create a cohesive, knock-out customer and user experience.

Date: Tuesday, 27th of April 2021

Time: 10:00am- 12:00pm 

The Art of Social Selling- LinkedIn

LinkedIn is an often-underutilised social platform, but in this session our presenter will discuss effective ways to enhance your profile, leverage it to connect with prospective clients and partners, build relationships, and turn them into opportunities.

Date: Wednesday, 28th of April 2021

Time: 5:00pm- 7:00pm 

How To: Run an Online Course

Delivering an online course is becoming more and more popular among small business. It might be a key business focus or a supplementary offering, but either way, online courses provide the opportunity to earn extra income and build a community. It’s important to plan your course curriculum, develop your content (written and visual), and choose the right online course platform for your business.

Date: Thursday, 29th of April 2021

Time: 12:00pm- 2:00pm 

Small Business Bus

Whether you’re planning, starting or growing your business, the Victorian Government’s Small Business Bus can help you to develop your business ideas and capabilities.

Delivered by experts from the Small Business Mentoring Service (SBMS), the on board mentoring sessions can help you to identify a clear direction for your business, discuss key issues and priorities, and develop an action plan to achieve your goals.

When: 26th April 2021

Where: In front of the NAB

Business Resilience Workshops

The Business Resilience program is specifically designed to assist small businesses suffering the impacts of the COVID-19 crisis. Support includes free access to virtual mentoring, online workshops, and resources.

Small Business Mentoring Service Clinics

Remote mentoring sessions (telephone, Skype etc.) are being offered to clients during the Coronavirus pandemic. This free program is available to all Southern Grampians Businesses

Upskill My Business

Upskill My Business connects you to short courses, online events and resources from the state’s top education providers and industry experts. Courses on offer can help you regain ground to find more customers, better manage cash flow or just prepare for new market conditions.